Unbiased evaluation
We assess your business across the areas that matter most: marketing, finance, operations and customer service.
Find the weaknesses, build on your strengths, and leave with a clear roadmap to growth, all in a focused one-to-three-day critique.
Running in place, but not growing the way you planned? You're not alone. Most businesses have blind spots, and they're hardest to see from the inside. That's where we come in.
Our 1–3 day critique is built specifically for small businesses. Experienced consultants act as your sounding board and objective critic, with an in-depth look at how your business really runs.
We assess your business across the areas that matter most: marketing, finance, operations and customer service.
We name your strengths and your weaknesses plainly, with practical recommendations for each.
Our analysis is grounded in your numbers and industry best practices, so the advice fits your business.
A clear written report with key findings, improvement opportunities and a strategic roadmap for growth.
Plus, AI that works for you. AI integration is part of what we offer. We find where it fits in your business, from chatbots that answer customers around the clock to tools that take busywork off your team's plate, and show you how to use it to its fullest. We use it ourselves too, behind the scenes, to dig deeper into your numbers and get you sharper answers, faster.
A short, intensive engagement at your location, anywhere in North America.
A free 30-minute call to understand your goals and challenges, and to agree on the right length of review.
At your business. We dig into your numbers, your processes and your customer experience, and we talk with you and your team.
A concise written report: what's working, what isn't, and a prioritized roadmap for what to do next.
We walk through the findings together, answer questions and make sure you know where to start.
Find where to streamline operations and get more from the time, people and money you already have.
Spot the gaps in customer service and build a plan to keep customers happier and coming back.
Uncover hidden revenue opportunities and put strategies in place for sustainable growth.
Read your industry's trends, sharpen your offering and stay ahead of the curve.
Every critique starts with a free consultation, so we can recommend the right length before you commit.
A focused look at your most pressing issue.
A full review of the whole business.
Our most in-depth engagement.
On-site engagements plus travel, anywhere in North America.
Free 30-minute consultation to start.
Optional add-on: follow-up session $600 (90 min).
BizCritics is led by two entrepreneurs who have each founded, grown and sold their own companies. We've hired the teams, chased the sales and lived with the numbers. Now we bring that experience, and an honest outside eye, to yours.
Reagan founded Worlds of Wow in 2004 and led it as CEO for more than twelve years, building a Texas company that designed, fabricated and installed themed environments for churches, malls, family entertainment centers and offices around the country, until PlayCore acquired it in 2017.
Today he runs Hillier Studios and Cool Stuff Studios, which create themed environments and brand activations, and he has launched ventures in e-commerce, retreat travel, real estate and retail, including Flowers by Tina and Closet Capital. His focus: sales, relationships and building a company culture people want to be part of.
LinkedIn →Dwayne is a serial entrepreneur with 25 years of building businesses. He founded Streamline Automation, maker of the FROG3D CNC fabrication system, and led it for two decades through to an acquisition. In 2003 he co-founded Heavy Industries, which grew from a test shop into a respected theming and fabrication firm before its sale to Flynn Canada in 2011.
With most of Streamline's sales coming from outside Canada, he learned to market globally from a single office. He's a member of the Entrepreneurs' Organization and a former member of Canada's national bobsleigh team.
LinkedIn →Small business owners who feel stuck, are planning their next stage of growth, or simply want an experienced, objective opinion on how the business is really doing.
It depends on the size of your business and how many areas you want reviewed. We'll suggest the right length on your free consultation call, before you commit to anything.
A concise written report covering key findings, strengths, weaknesses and improvement opportunities, plus a strategic roadmap for growth. We review it with you on a follow-up call.
Within 3 business days after your final review day.
Not much. Depending on your industry, we'll tell you ahead of time exactly what we need, which could include financials, sales reports or an org chart. Every situation is a little different, but the prep is light.
Yes. We're happy to sign your NDA before we begin.
Book a free consultation and let's talk about how an honest outside review can help your company thrive.
Book a free consultation